Not all non-responders need the same approach. Filters help you triage your follow-up effort so you spend your time where it matters most.
Priority 1: Pending + Not Viewed. These guests never opened the link. Resending through the same channel rarely works — switch to a direct text, a phone call, or a face-to-face mention. The problem is delivery, not motivation.
Priority 2: Pending + No Reminder Sent (viewed). These guests saw the invitation but did not respond and have not been reminded. A single
well-timed reminder typically converts 40-60 percent of this group.
Priority 3: Tentative guests. Switch to the Tentative tab as your event approaches. These people said "maybe" and may just need a quick personal message to commit. Check the "Has Message" filter to see if any tentative guests mentioned why they are unsure — their note might tell you exactly what would tip them toward attending.
For a deeper dive on chasing responses, see our guide on
what to do when guests are not responding.